A.C.E. Coordinator (student employee)
Position Title: A.C.E. Coordinator (student employee)
Department: Office of Campus Life
Supervisor: Coordinator for Campus Life
Position Duration: Summer 2021
Date Created: November 2020
The Office of Campus Life provides learning opportunities for all students to belong, engage, and lead, in a supportive and inclusive environment.
General Duties (all levels)
● Cover the Office of Campus Life office during the hours of operation
● Assist with walk-in traffic. Answering questions or directing people to the professional staff in the
office.
● Assist students coming to the office to pick up student organization checks or packages.
● Assist with general office duties including answering phones, picking up and sorting mail, logging
in packages, filing, coping, preparing office materials, or other office projects as assigned.
● Assist with events sponsored by the Office of Campus Life such as Briton Bash, which may
include but not limited to helping to gather supplies, assisting with set-up and take-down, and
signing students up for the events.
● Develop and distribute marketing materials for events associated with the office.
● Assist with social media posts and write articles as needed.
● Perform other duties as assigned by the supervisor.
Entry-Level Duties
● Cover the Office of Campus Life office during the hours of operation
● Assist with walk-in traffic. Answering questions or directing people to the professional staff in the
office.
● Assist students coming to the office to pick up student organization checks or packages.
● Assist with general office duties including answering phones, picking up and sorting mail, logging
in packages, filing, coping, preparing office materials, or other office projects as assigned.
● Assist with events sponsored by the Office of Campus Life, interfacing and networking with the
greater Albion community and campus wide organizations.
Upper Level Duties
● Assist with training other new student desk workers.
● Coordinate and facilitate the interface between the Office of Campus Life and the Admissions
Office for “Admissions Days.”
● Assist in the development and facilitation of peer workshops.
● Develop and distribute marketing materials for events associated with the office.
● Assist with social media posts and write articles as needed.
Job Specific Learning Outcomes
Students will be able to:
● Learn professional communication skills
● Become more comfortable talking on the phone and learn professional phone etiquette.
● Present themselves in a professional manner in an office setting.
● Learn office skills and be able to transfer them to a later career.
● Articulate and promote the work and ideals of the Office of Campus Life.
● Plan and lead training sessions and workshops supporting the mission of the office.
Career Readiness Competencies and Transferable Skills
Students will be able to demonstrate the following Career Readiness Competencies (NACE Career
readiness Competencies) through:
● Demonstrate critical thinking/problem solving - Answering the phone and assisting with walk-in
traffic when people stop by or call with a variety of questions.
● Oral/written communications - Learning how to talk on the phone in a professional manner and
relaying information and messages to the professional staff members in the office.
● Teamwork/collaboration - Working together as a team to accomplish projects and working in an
environment where we thrive on a team atmosphere.
● Digital technology - Using equipment in the office such as the computer, printer, copier and fax
machine using social media platforms.
● Leadership - Training additional Office of Campus Life student staff and facilitating workshops
alongside office staff.
● Professionalism/work ethic - Learning professional office etiquette, dress code, phone etiquette,
and responsible for showing up on time and clocking in properly on the time card.
● Career management - Utilizing the skills in the Office for Campus Life for future career paths.
● Global/intercultural fluency - Working with students, faculty and staff from various backgrounds.
General expectations & skills to be successful in this position:
● Have and maintain a professional demeanor at all times
● Have an openness to work with staff, faculty and staff of all backgrounds
● Cultural competency
● Have a desire to work in an office setting
● Exemplary customer service skills
● An interest and willingness to serve and assist all populations
● Offer a welcoming, helpful, and attentive attitude at all times
● Being attentive to walk-in traffic and phone calls. Not wearing earbuds or headphones while
working at the desk.
● Supporting Albion College if you desire to wear school colors or logos
● Dressing appropriately for an office environment.
● Being open to working in a team environment.
Learning Outcomes Assessment:
● With the supervisor, the student employee will complete the Student Employee Performance
Evaluation midway through the semester and at the end of the semester
Training
● One hour paid training of office and job overview, with additional ongoing training as needed.
● Training will be done by the Office of Campus Life
Application Instructions:
● To apply, submit your resume using the Handshake system at albion.edu/handshake
● Questions can be sent to the Office of Campus Life at campuslife@albion.edu
Please note, once you are offered a position you must first go to the Albion College Career
and Internship Center website
https://www.albion.edu/academics/career-and-internship-center/student-employment/forms to print off the necessary forms for employment.
Student employees must complete tax forms (W-4 Withholding Allowance Certificates) and
proof of work eligibility (I-9) before beginning work as an Albion College Student
Employee.
Completed forms must be delivered in person (bringing the required documentation) to
the Human Resources Office which is located in 225 Ferguson. All forms should be
completed in ink, not pencil and students should use their permanent address on all forms
unless the permanent address is an international address.