Mailroom Student Assistant
POSITION DESCRIPTION
Position Title: Campus Post Office Student Assistant
Department: Albion College Post Office
Supervisor: Michelle Garrett
Position Duration: Fall 2020 - Spring 2021
Date Created: September 8, 2020
The mission of the Campus Post Office is to provide a broad range of mail services to all members of the Albion College community, including intra-campus mail, incoming and outgoing U.S. mail, postage stamps, and shipping and receiving of expedited mail..
Duties
- Assist with general post office duties including providing customer service to students, faculty, and staff
- Assist Post Office Employees to serve campus customers
- Promote Post Office services
- Develop and distribute marketing materials to inform and assist Post Office Customers
Promotional Opportunities:
As the Campus Post Office Student Assistant develops knowledge and skills in Mailroom, students will become eligible for promotion and additional responsibilities. Promotions would involve training new student employees, operating the cash register for cash and cashless sales & processing outgoing mail.
Job Specific Learning Outcomes
Students will be able to:
- Assist other students, faculty, and staff using customer service skills
- Become familiar with postal service activities on a college campus
- Successfully deliver and distribute mail/parcels to recipients in a timely manner
Career Readiness Competencies and Transferable Skills
Students will be able to demonstrate the following skills through:
- Demonstrate critical thinking/problem solving -
- Oral/written communications -
- Teamwork/collaboration - working with other student assistants and the Post Office staff
- Digital technology - using Post Office computer mailing systems
- Leadership - training new Post Office student assistants
- Professionalism/work ethic - maintaining and following a work schedule and demonstrating commitment to work
- Career management - connecting transferable skills gained in Post Office to future career interests
- Global/intercultural fluency - working with students from various cultural backgrounds
General expectations & skills to be successful in this position:
- Have and maintain a professional demeanor at all times
- Exemplary customer service skills
- An interest and willingness to serve and assist all populations
- An interest in keeping Albion College and the Post Office at a high standard
- Offer a welcoming, helpful, and attentive attitude at all times
Learning Outcomes Assessment:
- With the supervisor, Student Assistants will complete the Student Employee Performance Evaluation midway through the semester and at the end of the semester
Training
- Student Assistant will participate in an 1 week training process that will prepare them to independently work in the Albion College Post Office
- Post Office Staff will work with work with Student Assistants on a weekly basis to learn the details and environment of the Post Office
Application Instructions:
- To apply, submit your resume using the Handshake system at albion.edu/handshake
- Questions can be sent to Michelle Garrett, mgarrett@albion.edu
Please note, once you are offered a position you must first go to the Albion College Career and Internship Center website
https://www.albion.edu/academics/career-and-internship-center/student-employment/forms to print off the necessary forms for employment.
Student employees must complete tax forms (W-4 Withholding Allowance Certificates) and proof of work eligibility (I-9) before beginning work as an Albion College Student Employee.
Completed forms must be delivered in person (bringing the required documentation) to the Human Resources Office which is located in 225 Ferguson. All forms should be completed in ink, not pencil and students should use their permanent address on all forms unless the permanent address is an international address.